FAQs

FAQs

Aqua Star

Have a exterior washing question? Aqua Star has the answer. Check out these FAQs and give us a call today for more information!

  • Are you licensed and insured?

    Yes, we are fully licensed and insured - MHIC #88029.

  • Do you supply the water?

    We can bring some water to the job site but some jobs require more water than we can haul. Please let us know in advance if water is a concern.

  • Do I need to be home during the service?

    No, but please check that all doors and windows are closed, and that the outside water is turned on.

  • Does my deck need to be sealed and preserved, even if it’s made of pressure-treated lumber?

    Any wood left uncovered outdoors will cup, crack, and warp. Pressure-treated lumber prevents rot and decay. A quality wood preservative will prevent excessive water penetration and stop the changes in moisture content that can cause extra damage.

  • My deck is gray? Can that be removed?

    Degraded wood fibers on the surface of the deck cause the gray. We use special cleaners to remove those fibers and also take away mildew and other dirt to really brighten up your deck and bring back its natural, new-looking color.

  • Can old stain or sealer be removed from the deck?

    Old finishes will interfere with penetration so it is very important to remove any old sealer or stain before applying a new penetrating sealer.

  • Why use pressure washing?

    Pressure washing is the most efficient way to get rid of surface dirt, faded paint, mold, mildew, and any other materials that collect on your siding. It’s also the best way to prepare a house for painting.

  • What results can I expect?

    Our house-washing process will remove years of algae, mildew, and accumulated grime from your siding and trim. It will also increase the value of your home and extend the life of paints and natural wood surfaces. 

  • Why should I wash my house?

    Yes. Algae, mildew, mold, and carbon deposits can degrade the painted surfaces as well as the aluminum trim and soffit on newer vinyl homes.

  • Will washing my house damage my siding?

    No. We use a proven low-pressure cleaning method, with hot and cold water, that relies on detergents and cleaners, rather than the full power of the equipment or harmful chemicals.

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