General

Q. Are you insured and licensed?

A. Yes, we are fully insured and licensed. MHIC #88029.

Q. Do you bring your own water?

A. We are able to haul some water to the job site but some jobs require more water than we can haul. Please let us know in advance if water is a concern.

Q. Do I need to be home?

A. No, but please check that all doors and windows are closed, and that the outside water is turned on.

Soft Wash Deck / Staining

Q. Does my deck really need to be sealed and preserved, even if it’s made of pressure-treated lumber that’s not supposed to rot?

A. Any wood left exposed to the outdoor elements will cup, crack and warp if it is not protected from water penetration. Pressure-treated lumber is treated to prevent rot and decay but a quality wood preservative will prevent excessive water penetration and stop the changes in moisture content that
can cause so much extra damage.

Q. My deck has a gray color to it, can that be removed?

A. It’s degraded wood fibers on the surface of the deck that cause that unsightly gray color. We use special cleaners to remove those fibers and also take away mildew and other dirt to really brighten up your deck and bring back its natural, new-looking color.

Q. Can the old stain or sealer be removed from the deck?

A. Old finishes will interfere with penetration so it is very important to remove any old sealer or stain before applying a new penetrating sealer.

Q. Should I wait a year before sealing?

A. A lot of homeowners are given bad advice to “wait a year for the wood to dry out” before sealing. But during that first year a lot of damage can occur, which is sometimes irreversible. Wood is often fully dried out within 6-8 weeks so we use an electronic moisture meter to ensure that the deck is ready to be sealed, and is therefore protected from the very start. That protection will help your deck last for many years to come.

Q. Will the cleaning agents you use damage the grass or the bushes?

A. No, the specially designed cleaners we use are safe on your shrubs and lawn.

Q. How long does it usually take to clean a deck?

A. Usually we will need one day for cleaning and one day for sealing - with enough time in between for proper drying.

Soft Wash Exterior 

Q. Why use pressure washing?

A. Pressure washing is the most efficient way to get rid of the surface dirt, faded paint, mold, mildew and any other materials that collect on your siding. It’s also the best method to prepare a house for painting.

Q. What results can I expect?

A. Our house washing will remove years of algae, mildew, and accumulated grime from your siding and trim. It will also increase the value of your home and extend the life of paints and natural wood surfaces.

Q. Do I really need to wash my house?

A. Yes. Algae, mildew, mold, and carbon deposits can degrade the painted surfaces as well as the aluminum trim and soffit on newer vinyl homes.

Q. Can you remove gutter streaks?

A. Yes, we clean them by hand with a brush. Our products are specifically designed to effectively and thoroughly clean exterior surfaces.

Q. Will washing my home damage my siding?

A. No. We use a proven low-pressure cleaning method, with hot and cold water, that relies on detergents and cleaners, rather than the full power of the equipment or harmful chemicals.

© 2020 by jTech Concepts, Inc.

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